Contact: eHealth-Living-Learning-Lab@amsterdamumc.nl
Objective
At the eHealth Living and Learning Lab at Amsterdam UMC, we offer User Experience Research facilities, tailored education and practical training to our (PhD) student communities. These communities include the Bachelor of Medical Information Science, the Master Medical Informatics, the post-initial Master Health Informatics and the Master of Medicine. We aim to initiate positive energy and focus on digital transformation of care in the educational programs and the Amsterdam UMC. By supporting design, implementation and evaluation projects of digital tools we promote improved and sustainable digital patient care.
Partners
We collaborate with and support external parties through various PhD projects and BSc and MA student internship programs (either one, four or seven months). Over time, we have collaborated, amongst others, with the following external parties: RIVM, TNO, Nictiz, KSYOS, Chipsoft, Adapcare, Vital10, the University of Utrecht and the University of applied sciences Utrecht.
Within the Amsterdam UMC we collaborate with internal parties such as 'Samen Digitaal' and the EvA service center, but also with several departments such as Internal and External Communication, Medical Psychology, Public and Occupational Health, Epidemiology and Data Science, Oncology, the Alzheimer Center Amsterdam, and Gynaecology.
Examples
of activities in education and training
The eLab supports the development and provision of education on sustainable digital eHealth solutions. We currently provide the learning line 'Basics of User Experience Design' in the bachelor program Medical Information Science and the learning line 'Advanced Human Factors Engineering of eHealth' in the master program of Medical Informatics.
The bachelor learning line provides theoretical and practical classes and projects on user experience research methods, such as think aloud, cognitive walkthrough, and heuristic evaluation. In addition, students learn about the basics of eHealth design, evaluation, and implementation. During the master, the focus shifts from User Experience Design to Human Factors Engineering, and the students work towards setting up User Experience and cost-effectiveness studies for self-proposed or novel digital health interventions.
Students from the post-initial master ‘Health Informatics’ participate in a course on eHealth and self-management. During this course, they gain knowledge on how eHealth serves as a supplement to regular care and focus on the implementation of eHealth interventions in clinical practice.
In addition, we regularly develop masterclasses on enhancing experienced usability and satisfaction with digital care and electronic patient records for educators, researchers and clinicians. We support international traineeships at Human factors and User experience facilities, see international collaborations.
of activities in research and care innovation
The research of the eLab mainly focuses on co-creation, design thinking, user experience research and developing evidence-based design guidelines to support inclusivity of digital care innovations with stakeholders. Our research aims to contribute to fast valorization and can be classified in various themes:
1. Enhancing the user experience and usability of (novel) digital health tools
- Patient onboarding with digital patient records
- Self-monitoring tools in the home setting
- Uptake and acceptance of telemedicine
2. Developing guidelines for inclusive and evidence-based eHealth design
- Research on the Electronic Patient Record including interface design
- Development of design guidelines for older adults experiencing cognitive decline or dementia
- Impact of digital care implementation on care processes and green sustainable care
3. Development of novel digital health innovations to support:
- Disease prevention through digital information strategies
- Hard-to-reach populations (low socioeconomic status and low health literacy)
- Decision-aids
Facilities
The eLab is being supported by facilities from Noldus. In our research, we use a portable 'lab' to conduct our user experience research. This portable lab allows us to record the participant and the interaction with the user interface of the digital health tool. To enhance this, we have eye-tracking software and face-reader software to capture rich data on the user experience of digital health stakeholders.
International collaboration
The research involved with the eLab has international components, with the aim to improve internationalization in our educational programs through bachelor and master internships, but also to collaborate within our research with various international partners including the University of Lille, University of Sydney, University of Aalborch, University of Victoria and universities involved in the International Partnership for Health Informatics Education (or IPHIE): University of Washington, University of Utah, University of Minnesota, University of Taipei and the Heidelberg University.
Coordinator
Dr. Linda Dusseljee-Peute: l.w.peute@amsterdamumc.nl
Part of Division 10
This Academic Collaborative Center is part of the faculty of Medicine of the University of Amsterdam in collaboration with the department of Clinical Informatics at Division 10
of Amsterdam UMC. An overview of all Academic Collaborative Centers identified by Division 10, can be found below